Session Troubleshooting (or how to manually kill your own Citrix session) What is a disconnected session? Are you getting the "App is not available?" Or maybe the "you have the license has reached its limit?" Sometimes called a "hung" session, this refers to a connection to an application that remains running on the server even though it has ended on your computer. This can prevent you from being able to launch that application again until that session is fully ended. Do I have a disconnected session? The main symptom for you will be the inability to launch an application. Your experience may include: - “I just see the spinny thing” (the spinning wheel under the icon) * - “When I click on the icon nothing happens” - “I KEEP clicking on the icon and nothing happens” - ...