Windows 10 Home or Pro Password Reset
WINDOWS 10 HOME OR PRO PASSWORD RESET I was working on an HP Windows 10 laptop the other day and was removing some of the unwanted bloat on the computer. It also had a handful of malware on it. I proceeded to uninstall the unwanted programs and thought I had finished. Shutdown the computer and handed it back to the customer. Subsequently, she called and said "I can't get into the laptop. Did you change the password?" I replied, "No, I didn't change the password. It must be a virus or the way Windows 10 links into your Microsoft account. Bring it back and I will figure it out." I literally could not get into this laptop to save my life. I tried the original password. I tried her current MS account password. Had her change the MS account password only. Still no luck! Another caveat was that not only could we not login but also there was no network card or wireless network card showing. So no ...